Quest Diagnostics Incorporated is an American clinical laboratory founded in 1967. They became an independent corporation in 1996. Quest Diagnostics operates in United States, United Kingdom, Mexico, Brazil, Puerto Rico, and has a lab in India. Quest Diagnostics also consult and collaborate with hospitals and clinics globally to interpret unusual lab results and develop testing that is more efficient and specific.
Locations
Quest Diagnostics have more than 2,200 Patient Service Centers nationwide. Find a Quest Diagnostics Location.
Appointments:
You can Make an Appointment online or call the automated system: (888)277-8772.
Quest Diagnostics does take walk-ins, but keep in mind that walk-ins will usually need to spend some time waiting. Scheduling is recommended; besides for keeping your in-and-out time more predictable, it also gives you the option of getting pre-appointment emails with useful information and reminders about the specific test you will be getting.
If you still need to walk in, keep in mind that Quest Diagnostics Patient Service Centers are usually busiest in the early morning. You may want to avoid arriving before nine thirty.
Payment and Billing:
Quest Diagnostics is accepted by most health insurance providers. They accept most major credit cards, debit cards, and health savings account cards. They offer paperless billing, online bill paying, and payment options like Easy Pay™. They also offer Payment Assistance, for patients who qualify.
Services:
Quest offers more than 3,500 kinds of lab tests and screenings. Some of the tests are common (screening for diabetes) and some are hard to find anywhere else.
Quest Diagnostics collect enough specimen for thorough testing. They follow the highest standards for testing in the industry.
Fast results. Quest employs 3,500 drivers and pilots deliver specimens to Quest Diagnostics laboratories as fast as possible.
Easy Access. Patients can access lab results digitally through MyQuest™, another cool service offered by Quest Diagnostics.
Physician Assistance. Services are not only for patients! Quest Diagnostics also offers a host of information and services for physicians. They have 650 Specialists, including MDs and PhDs, to help doctors interpret lab results and develop a plan of action. They also offer cutting-edge testing, which they continually research and develop.
Esoteric Test Options. Quest Diagnostics offers highly specialized tests that most normal labs don’t perform. They have more than 1,500 Esoteric Test Options, utilizing cutting-edge technologies. These include innovative applications of gene sequencing, bioinformatics, mass spectrometry, digital pathology and proteomics to meet the diagnostic needs of a wider variety of patients.
From personal experience and from reading many customer reviews, I feel like I can vouch for the quality of service at Quest Diagnostics.
Their technicians are both skilled and compassionate and they really know their medical waste management protocols.
I check for Waste Containers and chat with the technicians when I need to get a test done. I walk out relieved because it wasn’t an ordeal, (maybe even a relatively pleasant experience), and impressed with their knowledge of lab protocol.
Before you go:
*Parking differs from location to location. Double check the information to make sure it applies to the location you will be visiting.
*Bring the following to your appointment:
The lab order from your doctor. Doctors usually send the lab order electronically and you may not even have received a backup copy. If this is the case, call ahead to check if the order was sent and/or received by the Quest Diagnostics lab.
– Photo identification
– Current health insurance information
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. If you are not sure, call to check with your provider.
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