Before signing a contract with any vendor, for any service, it’s a good idea to make sure you’re getting what your business needs at a price that fits your business’s budget! Then, we suggest you look up the company with a few different search queries online and see what comes up. Also, always read the small print.
Here are a few details you may want to look out for:
- Hidden Fees.
Some medical waste disposal companies have provisions in their contracts stating that they can raise fees without notice. Usually, this provision is put in place to accommodate changes in fuel prices, insurance prices, or medical waste disposal/incineration prices. However, how can you prove what the price got raised for?? Once you signed the contract, and the company raises your rates, they don’t need to account for the reason in order to keep charging you.
Also, is the medical waste disposal company overcharging you for specific services? Get knowledgeable about the services they are providing for you and compare prices. Don’t let a company charge you for some bogus medical waste disposal practice that is not necessary or an unjustified expense.
- Time frame
How long is the contract for? Are you absolutely certain you want to be tied down to one vendor for the next five years? It would probably be wise to leave your options open and always keep your eyes out for the competition: Someone new who may be offering the same service at a lower price, or at the same price with less hassle, or some other factors that may work better for your business… keep the contract open to cover for any contingency.
Also, doe the medical waste disposal company auto-renew your contract without receiving another signature from you to approve? In some states, that would be legal.
- Contract Termination
What happens if you do wish to terminate the contract with the medical waste disposal company? Will you need to pay “liquidation damages” (or a contract termination fee by any other name?) If the service is lousy, how can you prove it? And will they sue you for the money if you decide to stop using the medical waste disposal company before your contract is over?
- Company Management
When you have a question or a complaint, who do you talk to? How many departments will you get transferred to? How quickly are issues resolved? Also, how many lawsuits has the company dealt with in the past couple of years, and what were they about? If you see a lot of bad reviews complaining that there was nobody to talk to when issues arose, you may want to consider hiring another medical waste disposal company where you can count on the staff to deal with problems should they arise.
We’ve tried to consider some of these points for you here at Medwaste Management. We’ve heard the horror stories about other companies, read the complaints, tried to figure out what makes our customer’s lives easier. We urge you to check out our terms and contact us with any questions or concerns you may have before signing up for medical waste disposal.
Some links to “Buyer Beware” stories circulating online: